The Met Office has issued several weather warnings for today, Friday, 24 January, as extremely strong winds from Storm Éowyn are expected to cause dangerous conditions and significant disruption.
We Are Here to Help
While our offices are closed, our teams are working from home and available to assist you. You can reach us through:
Please note: Our customer service team is likely to be very busy, so your call may take longer to be answered. We kindly ask that you only call for urgent matters.
Repairs and Maintenance
Emergency Repairs: These will only take place outside red weather warning areas if it is deemed safe.
Planned Maintenance & Routine Jobs: All planned work is paused for staff and contractor safety.
Non-Emergency Repairs: Use the Connect App or this form to book.
If you’re on the Priority Services Register with your energy supplier, extra help is available, especially during power cuts. You can learn more about this service here. For immediate power cut support, call 105.
Stay Safe
Avoid traveling in red warning areas and follow Police Scotland’s travel advice.
Stay indoors wherever possible.
Stay away from the coast.
Secure loose objects around your property if it is safe to do so.
