Jen Kiddie
Health and Safety Officer
I joined Caledonia in April 2016 as Business Services Assistant. My duties included providing administration support to the Health & Safety Officer, Marketing & Communications Officer, staffing reception and being responsible for incoming and outgoing mail.
As I grew into my role, I became involved with reporting on the Organisation’s complaints performance as well as providing training sessions to staff on how to log complaints on QL. I also represented Caledonia at the Complaint Handlers Network for Registered Social Landlords.
When a secondment opportunity arose for the post of Business Services Officer, I was able to demonstrate the knowledge, skills and experience I had gained as Business Services Assistant and was successful in applying for the role.
Once the secondment ended, I provided assistance on several health and safety tasks. To support my development Caledonia funded me to achieve qualifications, such as IOSH Managing Safely, Level 2 in COSHH Risk Assessments, Emergency First Aid at Work and Elementary Food Hygiene.
In July 2020, I was successful in achieving the secondment Health & Safety Officer which was made permanent in April 2021. After being in the role for two years, Caledonia demonstrated further investment and belief in me by funding my NEBOSH qualification. This qualification has now boosted my confidence and increased my knowledge and understanding of health & safety in the housing sector.
Even though I come from a family of Civil Engineers and Structural Engineers, a career in Health & Safety never crossed my mind. However, thanks to the investment, internal opportunities, encouragement and support from Caledonia and my Managers, I definitely feel that this is the right path for me.